Everything runs through you.
Payments, hiring and everyday work wait for your decision.
OPERFRAME · MANAGED BACK OFFICE
More business.Less busywork.
You set the direction.
We run the day-to-day back office — with clear responsibilities and oversight.
WHAT WE TAKE CARE OF
- People and payroll
- Finance operations
- Processes and IT
One operating partner.
One connected system.
You should not be the busiest employee in your own company.
Ownership is unclear.
Tasks get lost between employees, the accountant and external providers.
Information is assembled by hand.
Documents, spreadsheets and messages do not give you a clear picture for decisions.
The business grows. So does the admin.
Each new team or location brings more approvals and duplicated work.
The aim is not to help the owner do more. It is to build a company that needs less day-to-day intervention.
Start with an operational review.
Operational Review identifies which processes depend on the owner, where information and accountability get lost, and what to change first.
Arrange an Operational ReviewAlready know which process needs attention? We can discuss that scope directly.
OPERFRAME
Operational Review
Operational Review
- A conversation with the owner and key people
- A review of payroll, finance and administrative processes
- A map of issues, risks and quick improvements
- Priorities and a practical 90-day plan
- What to keep in-house, automate or hand to OPERFRAME
Understand. Build. Operate.
Understand what is holding you back
Identify bottlenecks, founder dependency and gaps in operational control. Agree priorities and a practical roadmap.
Build a system that works
Implement processes, roles, decision rights and digital tools. Help the team work confidently in the new system.
Let us run it with you
Ongoing operations with clear ownership, deadlines, checks and a regular management view.
Two core functions. Under control every day.
Ongoing operations with clear ownership, deadlines, checks and a regular management view.
Payroll and People Operations
We manage the process from employee changes to a checked payroll outcome: collect and validate inputs, manage documents, coordinate calculation and check outputs.
- Time, absence and variable pay inputs
- Hiring, contract changes, exits and e-signatures
- Coordination of external payroll providers
- Payment preparation, payslips and employee queries
- Monthly close and reporting
Finance Operations
We manage documents, approvals and payments between your company, management and external accountant — from invoice intake to payment preparation.
- Central document intake and validation
- Approval rules and payment calendar
- Payment preparation and due-date checks
- Receivables, reconciliations and missing documents
- Coordination with accountants and tax advisers
The system that holds it all together.
Processes and knowledge
Roles, decision rights, SOPs, a knowledge base and team handover.
Systems and automation
Digital forms, e-signatures, integrations and approval workflows. Processes before software.
Reporting and controls
Management visibility, KPIs, reconciliations and exception controls.
Shared services
A common operating model across companies, branches and countries.
What changes in your business.
- Routine decisions stop landing on the owner’s desk.
- Everyone knows who is responsible and who decides.
- Payroll, payments and documents follow predictable processes.
- Management gets a regular view of deadlines and open issues.
- Knowledge lives beyond individual employees.
- Growth does not mean rebuilding the back office from scratch.
From clarity to reliable operations.
- 01
Diagnose
A map of problems and opportunities
- 02
Prioritise
An action plan with owners and deadlines
- 03
Build
A working system, beyond recommendations
- 04
Enable the team
A team that can use the system
- 05
Operate
OPERFRAME runs the agreed operations.
- 06
Grow
Extend the model to new locations, entities and countries.
Your accountant can stay.
Keep your trusted accountant, tax adviser and systems that work. We manage the operating layer between the business and specialists. If you need a complete solution, we bring in suitable partners.
Payments within agreed authority.
Prepare
We prepare the payment list or file. The client executes payments.
Prepare & Approve
We create payments in the banking system. An authorised client representative approves them.
Managed Payments
By separate agreement only: create and execute payments within pre-approved limits.
Managed Payments requires an authority matrix, bank mandates, separation of duties, fraud controls, agreed contractual liability and insurance cover. The client provides funding and oversight. Regulated work remains with authorised specialists; physical cash checks remain the client’s responsibility.
Payroll calculation, accounting, tax and legal tasks are allocated between OPERFRAME, the client and relevant specialists according to the agreed scope and country requirements. Payment authority is agreed separately.
Experience you can build on.
Anonymised examples from the founder’s previous work, not results attributed to the new OPERFRAME brand.
Czechia · Germany · FranceA growing retail group
Separate local processes were brought into a shared intake, clear roles, digital forms, a calendar and external-provider coordination. The result: a repeatable Payroll, Finance and Knowledge Management model across three countries.
Operations launched in 6 countriesTwo shared service centres
Fragmented support functions gained a common operating model, roles, SOPs, KPIs and a transition plan. Two SSCs were built; operations launched in four EU and two non-EU countries.
More than 40 officesService Desk and HR Helpdesk
Scattered channels were replaced by central intake, categories, routing, escalation and a knowledge base. The model was rolled out across more than 40 offices.
Operational experience. One working system.
OPERFRAME was founded by Pavlo Bodrylov, a specialist in business operations, HR and organisational transformation. We connect international operating experience with a network of local payroll, accounting, legal and IT specialists. Scope and responsibilities are agreed explicitly.
Pavlo Bodrylov · LinkedIn16+years of founder experience
2shared service centres built
6countries in operational launches
≤800employees in the organisation served
40+offices in helpdesk rollouts
15+ / 5 000+countries / employees in international experience
One service standard.
Pricing reflects workload, complexity and scope. We do not divide quality into Basic, Pro and Premium.
We consider employees and employee events, document and transaction volumes, entities, selected modules and the payment operating model. Service scope and software costs are agreed in the proposal.
Before we start.
Do we need to hand over the whole back office?
No. Start with a diagnostic, a focused project or a single function. We agree the next step around the findings and your needs.
Do we have to change our accountant or software?
No. We keep what works and coordinate with existing specialists. We propose new tools when they solve a specific problem.
Who approves payroll and payments?
The client retains business decisions, source-data responsibilities and funding. OPERFRAME collects and validates information and prepares actions under agreed controls. Payment execution requires separately defined authority and safeguards.
What should I prepare for the first conversation?
Briefly describe your company, team and the work that takes up most of your time. Tell us what you want to improve or hand over.
What would you like off your desk?
Tell us about your company and the everyday tasks that keep you from running the business. We will work out where to start.